He headed the position of Head of Fraud Risk Management for the region (UAE - Gulf Region) at Barclays Bank in the United Arab Emirates until March 2008, and before that he worked for more than 12 years in Citibank - UAE / Egypt, reaching the position of Head of Bank Fraud Investigations and Fraud Department for the Gulf and North Africa region in Citi group based in the United Arab Emirates / Egypt, which enabled it to develop plans, achieve results and integrate banking solutions that are professionally secured.
His experience in this field includes more than 30 years, which includes multiple experiences: legal and operational experience, banking fraud, developing strategic plans for fraud prevention, operations management, information security management, training, and learning analysis, public and motivational speaking, customer relations, research, and investigation.
Back office by Uni-Financials company was established in 2008, and the beginning was with one of the
major banks to create a small project related to the process of banking inquiries about
customers, and it was done with great success, which helped a strong spread in the
banking sector.
This was due to the company’s reliance, since its inception, to follow all
standards of protection related to the procedures used in implementing everything related to banks and financial institutions, whether this is customer data or keeping it in a
way that does not allow for external or internal penetration. We give specific roles to each
user according to his role in the project implementation, and with the previous experience
of executive managers and by time and with the new technology, the company has developed into one of the most important and largest field verification companies.
We have
been adding more projects that serve the operating banks as well as financial institutions
like "field verification" for small and medium enterprises, coding companies, and also
extracting commercial registers for companies and institutions that the bank finances to
ensure their existence and continuity, etc.
Training and development: The Company is interested in training its employees on a continuous and periodic basis in order to improve the learning curve and their scientific and technical skills in addition to preparing and providing specialized courses and programs to help in various fields to develop general performance and to help in developing and providing the best services.
Quality Control: The company has the best team for ensuring and controlling the quality of services provided to customers. Weekly and monthly statistical analyses are also used to monitor the employees' performance and the overall performance of the services provided, which are supported by graphic forms that clarify and interpret performance standards.
Sophisticated system: The company has the best team for ensuring and controlling the quality of services provided to customers. Weekly and monthly statistical analyses are also used to monitor the employees' performance and the overall performance of the services provided, which are supported by graphic forms that clarify and interpret performance standards.
Experience: The Company has extensive experience in the fields of outsourcing to the banking sector, with a cumulative experience of 17 years.
Accuracy and speed: The company is characterized by the highest standards of accuracy in performance and speed in executing tasks. We always strive for excellence and leadership in providing the best high-level financial solutions for the Egyptian and Gulf banking sectors.
Company Staff: The Company has the most skilled workers with great expertise and they are trained at the highest level in all areas of the company.
BACK OFFICE Company strives to provide its clients with the best high-level financial
solutions with measurable performance standards for the Egyptian banks and companies,
help in making the best credit decisions by achieving the highest standards of quality,
create an appropriate work environment, and integrate its specialized employees in all
sectors of the company's work.
It also strives to use its assets, resources, and expertise
in developing its services on an ongoing basis to provide a fast and high-quality service
to its customers
Field Verification For Retail: BACK OFFICE For technical and administrative consulting has been conducting field
inquiries about bank and corporate customers since 2008, as the company shows the true
picture of the life of bank and corporate clients to help make a correct and reliable credit
decision. The company believes that all work steps must be It is based on fixed criteria
so as not to leave it to the viewpoints of the inquirer or the reviewer, and not to get
things out of control,
especially if it is a matter of people evaluating some points in the
field visit, and these personal opinions may lead to confusion in the credit decision in the
wrong path or any fraud and manipulation of reports Accordingly, it was necessary for the
company to set general fixed rules through which to measure the success of the field visit
or not.
Field Verification For SMEs: BACK OFFICE For Technical and Administrative Consultations conducts field inquiries for small and medium projects about our clients. This sector of field inquiries has a completely different method from the field inquiry for retail banking, and this appears in terms of the method of inquiry and the difference responsible for it within the Back Office company and review methods The data and time allotted for this type of inquiries, as the query for small and medium enterprises takes twice and may reach 3 times the time allotted for field inquiries for retail banking because of the amount of information that is required to be searched for and filled in.
KYC AND SUPPLEMENTARY CREDIT CARD: BACK OFFICE For Technical and Administrative Consultations provides services for obtaining the signatures of clients of banks and companies contracting with Back Office (to update customer data - open an account - contract to obtain a product or loan) as Back Office has extensive experience in the entire banking sector from Where it provides all technical consulting services and is considered a company providing external support services to the banking sector in all banking transactions that require outsourcing that our customers need to obtain a reliable, fast and accurate credit decision in the fastest time and of the highest quality.
3 Ibn Al-Qalancy, Merghany, Cairo, Egypt.
From Saturday to thursday, 9:00 am to 5:00 pm
(202) 24187809/19/29
(+2)01005048438